Updated: January 2026

Privacy Policy qrpay4 — Malaysia Player Data Protection

At qrpay4, your privacy is not just a priority — it is our responsibility. Find out exactly how we collect, use, and protect your personal information across every aspect of the platform.


Data Security at Every Layer

Qrpay4 applies multiple layers of protection to keep your personal data secure at all times.

256-bit SSL Encryption

All data transmitted between your device and qrpay4 servers is protected by industry-standard SSL encryption. Sensitive information such as payment details and passwords is never transmitted in plain text.

No Unauthorized Data Sharing

Qrpay4 does not sell, rent, or share your personal data with any third party for marketing purposes without your explicit consent. Data is only shared in situations defined within this policy.

Full Account Control

You have full control over your personal data at qrpay4 — including the right to access, correct, transfer, or request deletion of your data at any time via account settings.

Cookies & Player Preferences

Qrpay4 uses cookies to improve the user experience. You can manage your cookie settings through your browser at any time, and we fully respect those preferences.

Secure Data Storage

All player data is stored in high-standard data centers with multi-layered physical and digital access controls. Only authorized personnel are permitted to access sensitive player information.

Data Breach Notification

In the event of any incident involving your personal data, qrpay4 is committed to notifying affected users within 72 hours of the incident being identified.

qrpay4 Commitment: We respect your privacy and are committed to processing your personal data transparently, securely, and responsibly. This Privacy Policy clearly explains what we collect, why we need it, and how we protect it.

1 Introduction

This Privacy Policy ("Policy") is published by qrpay4 ("we", "platform") and applies to all users who access or use the qrpay4 platform via qrpay4.net, the mobile app, or any other official channel.

Qrpay4 takes our responsibilities as a data controller and processor seriously. We ensure that all data processing activities comply with internationally recognized best practices in data protection.

This Policy explains what data we collect from you, why we collect it, how we use it, who may receive it, and your rights as a data subject. If you have any questions after reading this Policy, our team is ready to help through the available support channels.

2 Personal Data We Collect

2.1 Data You Provide Directly

When you register or use qrpay4 services, you provide us with the following information:

  • Full name as it appears on your official identification document.
  • Identity card number (MyKad) or passport number for the KYC verification process.
  • Email address and mobile number for account communications.
  • Date of birth for age verification (18 and above).
  • Bank account or e-wallet details for processing deposits and withdrawals.
  • Residential address for certain regulatory compliance requirements.

2.2 Automatically Collected Data

When you use the qrpay4 platform, our systems automatically record the following technical information:

  • IP address and location information derived from it.
  • Device type, operating system, and application version used.
  • Your web browser type and version.
  • Records of platform activity including games played, session duration, and usage patterns.
  • Cookie data and session identifiers.
Data Category Example Processing Basis
Identity Name, MyKad, date of birth Contractual Necessity, Legal Compliance
Contact Email, phone number Contractual Necessity, Legitimate Interest
Financial Bank account details, transaction records Contractual Necessity, Legal Compliance
Technical IP address, device data Legitimate Interest, Security
Usage Game records, login sessions Legitimate Interest, Security

3 How We Use Your Data

Qrpay4 processes your personal data solely for legitimate purposes directly related to the provision of our platform services. The primary purposes for which your data is used are as follows:

  • Account Management: Creating, verifying, and maintaining your user account at qrpay4.
  • Transaction Processing: Processing deposits, withdrawals, and all financial activity in your account accurately and securely.
  • Identity Verification (KYC): Verifying your identity before processing your first withdrawal or when required by regulations.
  • Fraud Prevention: Identifying and preventing fraudulent activity, money laundering, and platform abuse.
  • Customer Support: Handling your enquiries, complaints, and support requests effectively.
  • Service Improvement: Analysing usage patterns to improve platform performance and user experience.
  • Marketing Communications: Sending information about promotions and special offers, provided you have consented to receive them.
  • Responsible Gaming: Monitoring gameplay patterns to help us support players who may need assistance.

qrpay4 does not use your data to make automated decisions that materially affect you without human involvement. Every significant decision regarding your account is reviewed by our team.

4 Data Sharing with Third Parties

Qrpay4 does not sell your personal data to any party. We only share information in the following limited and controlled circumstances:

4.1 Trusted Service Providers

We work with service providers who help us operate the platform — including payment processors, IT infrastructure providers, and identity verification services. All providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with our instructions.

4.2 Legal Requirements

Qrpay4 may be required to disclose certain data when mandated by law, court order, or directive from a competent authority, including in investigations related to financial crime prevention.

4.3 Protection of Legitimate Interests

In cases involving fraud, hacking, or serious threats to the security of the platform or other users, we reserve the right to share necessary information with relevant parties for protection purposes.

In all data sharing situations, qrpay4 ensures only the minimum necessary information is shared, and we always document the legal basis for each disclosure.

5 Data Security

Qrpay4 consistently invests in cybersecurity infrastructure to protect the personal data of all players. Our implemented security measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
  • Encryption at rest for sensitive information such as bank details and identification numbers.
  • Two-factor authentication (2FA) as an additional security layer for account login.
  • Continuous 24/7 monitoring of suspicious activity and unauthorised access attempts.
  • Regular penetration testing conducted by independent security experts.
  • Role-based access control — only authorised staff may access specific data.
  • Regular data backups to secure data centres at separate locations.

While no system can guarantee 100% absolute security, qrpay4 is committed to continuously updating our security measures in line with the evolving cybersecurity threat landscape.

6 Cookies & Similar Technologies

Qrpay4 uses cookies, web beacons, and similar tracking technologies to enhance the user experience and understand how our platform is used.

6.1 Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login session authentication. Cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform to help us improve the user experience.
  • Functional Cookies: Saving your preferences such as language and display settings for your convenience.
  • Marketing Cookies: Helping us show you relevant promotions based on your interests and activity.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect certain platform features.

7 Your Rights as a Data Subject

Qrpay4 fully respects your rights regarding personal data. Below are the rights you hold and how to exercise them:

1
Right to Access

You may request a copy of all personal data we hold about you at any time.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete personal data.

3
Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention requirements.

4
Right to Restrict Processing

You may request that we restrict the processing of your data in certain circumstances.

5
Right to Data Portability

You may request your data in a structured, machine-readable format for portability.

6
Right to Object

You may opt out of having your data processed for direct marketing purposes at any time.

To exercise any of the rights above, contact the qrpay4 support team. We will process your request within 30 business days and may require identity verification before responding.

8 Data Retention

Qrpay4 retains your personal data only for as long as necessary for the purposes stated in this Policy or as required by applicable law.

  • Active Account Data: Retained for the duration your account is active, plus any period required by regulation.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial and anti-money laundering legal requirements.
  • System Activity Log: Retained for 12 months for security and audit purposes.
  • Support Communication Data: Retained for 3 years after the case is resolved.

Once the retention period expires, data will be securely deleted or anonymized so it can no longer be linked to your identity.

9 International Data Transfers

Your personal data may be processed and stored on servers located outside Malaysia. In all cases of international data transfers, qrpay4 ensures a level of protection equivalent to local standards is maintained.

We achieve this through data transfer agreements that include standard protection clauses with all our international partners, ensuring your data remains protected regardless of where it is processed.

10 Children's Privacy

The qrpay4 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from minors. If we become aware that a minor has provided personal data to us, we will take immediate steps to delete that data and close the associated account.

If you find that a minor has registered on our platform, please contact our support team immediately.

11 Links to Third-Party Sites

The qrpay4 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy does not apply to those third-party sites. qrpay4 is not responsible for the privacy practices or content of any external websites you access through links on our platform.

We encourage you to review the privacy policy of each website you visit to understand how your data is handled.

12 Amendments to Privacy Policy

Qrpay4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or platform developments.

Any material changes will be communicated to you via in-platform notification or your registered email at least 14 days before the amendment takes effect. The "Updated" date at the top of this page always reflects the latest version of this Policy.

Continued use of the qrpay4 platform after any amendments take effect will be considered acceptance of the revised Policy.

13 Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your data rights, or would like to submit a privacy-related complaint, please contact us through the following channels:

Privacy Email
Live Chat
Available 24/7

We are committed to responding to all privacy-related enquiries within 5 business days. For more complex complaints or data rights requests, the response period is up to 30 business days.

Your Data is Secure. Your Game, Secured.

Join thousands of Malaysian players enjoying qrpay4 with complete peace of mind, knowing their privacy is fully protected.

256-bit SSL
No Data Selling
Your Full Control
24/7 Support

This platform is for adults aged 18 and above. Please play responsibly.

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